Shipping & Delivery Policy

Thank you for shopping at MWS Mart! We aim to deliver your favorite products across Pakistan as quickly and reliably as possible.

1. Delivery Timelines

• Major Cities (Karachi, Lahore, Islamabad/Rawalpindi): [2–4] business days.

• Other Cities & Towns: [3–6] business days.

• Note: Orders are processed and dispatched within 24–48 hours. Delivery may take slightly longer during public holidays or sales events.

2. Shipping Charges

We offer affordable delivery rates calculated at checkout:

• Standard Shipping: Rs. [e.g., 200] nationwide.

• Free Shipping: On all orders above Rs. [e.g., 3,000].

3. Payment Methods

• Cash on Delivery (COD): Available all across Pakistan. Please pay the courier rider only after receiving your sealed parcel.

• Online Payments: We also accept [Credit/Debit Cards, EasyPaisa, JazzCash - remove any you don't use].

4. Order Tracking & Verification

• Before shipping your order, our team may call or WhatsApp you for a quick order verification. Unverified orders will not be processed.

• Once shipped, you will receive a tracking number via SMS or Email to track your parcel's journey.

5. Damaged or Wrong Items

If your parcel is damaged or you received the wrong item, do not accept the package or contact us within 24 hours at [your-email@mwsmart.com] or WhatsApp us at [Your Phone Number] with your order number and opening video/photos.